We take a break between Christmas and New Year, so anything ordered during this time will take a little longer than usual to arrive.
INTERNATIONAL SHIPPING UPDATE 2nd FEBRUARY 2023: As we are still unable to dispatch international parcels using Royal Mail, we are temporarily switching to Parcel Force. This should mean you receive your parcel faster, but please bear with us while we set this up and get used to the new arrangement. Unfortunately this also means we have had to increase the international shipping rates.
SHIPPING UPDATE 26th January 2023: Royal Mail is still unable to dispatch items overseas and so unfortunately there are delays with our overseas parcels (this has affected parcels since week beginning 9th January). We will send overseas parcels as soon as Royal Mail is able to receive them. There are currently no delays with UK parcel deliveries.
ORDERS OUTSIDE THE UK, INCLUDING EU: when ordering for delivery outside the UK, you may have to pay import duties and taxes once the parcel reaches your country. These additional charges are your responsibility.
All my personalised products are handmade to order and may take around two weeks, plus shipping time, to reach you. If you need your blanket by a specific date (e.g. for a Christening), please let me know when you order.
Parcels are sent via Royal Mail or Parcel Force and the shipping costs are:
All international deliveries are sent using a tracked service and will require a signature upon arrival. Overseas parcels are not considered as missing by the post office for 3 months. Almost every parcel does turn up, and while this can be frustrating, we will ask you to wait.
The postage cost is the same, no matter how many items you order.
If your blanket is being sent directly to the recipient, I can include a card with your message. If the blanket is being sent to your own address, I’ll include a blank card.
If you have any questions about your order, please contact me – I am happy to hear from you!